Privacy Policy

Effective Date: 19-06-2025

This Privacy Policy explains how Heidi’s House Ltd T/A Hair Bare Pro (“we”, “us”) collects, stores and protects your personal data in compliance with UK GDPR and the Data Protection Act 2018.

1. Company Details

Company Name: Heidi’s House Ltd
Trading As: Hair Bare Pro
Registered Address: Adiva Accountants Ltd, 18–20 East Street, Bromley, BR1 1QU
VAT Number: GB463 1871 84
Email: info@hairbare.pro
Website: www.hairbare.pro

2. What We Collect

We may collect:

  • Name, email, business and delivery address
  • Training records and certification status
  • Consultation forms or case studies
  • Purchase history
  • IP address, device/browser data (via cookies)

3. How We Use Your Data

  • To fulfil orders and training
  • To verify professional credentials
  • To send service updates or marketing (if opted in)
  • To comply with legal obligations

4. Legal Basis for Processing

We process your data under:

  • Contractual obligation
  • Legitimate interest
  • Legal obligation
  • Consent (for marketing)

5. Who We Share It With

  • Payment providers (e.g. Stripe, PayPal)
  • Delivery services (e.g. Royal Mail, DPD)
  • Training partners (if applicable)
  • Web/email services (e.g. Shopify, Gmail)

We never sell your data.

6. Storage & Security

  • Data is securely stored with limited access.
  • Client training records are retained for 6 years unless deletion is requested.

7. Cookies

We use cookies to improve your experience and gather analytics. You can adjust cookie settings via your browser.

8. Your Rights

You have the right to:

  • Access or correct your data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict processing
  • Withdraw marketing consent at any time

Email us at info@hairbare.pro to exercise your rights.

9. Complaints

You may contact the Information Commissioner’s Office at www.ico.org.uk if you have concerns.